Job Description:

Lightning strikes when conditions are conducive.

The Key Accounts manager needs to create the conducive conditions in the Hardware industry.

The conditions the Key Accounts Manager needs to create:

• The merchandisers are stocking our product.
• The product the merchandisers are stocking are relevant and meet the SANS quality standards.
• The pricing by the Merchandiser is fair to the customer and the supplier.
• That the product is displayed by the merchandiser to facilitate the value strike in the customers mind.
• Train the Merchandiser’s customer relations people to give the customer the correct information about the product – it’s quality, design features, installation requirements, etc.
• Respond timeously and with the correct knowledge to the Merchandiser.
• Only make promises that are real and will be followed through on.

Skills and Experience:

• At least a Matric with mathematics as a subject.
• Some technical acumen.
• Some knowledge of Commercial Law.
• Microsoft Office competent – MS Word, Outlook, Excel.
• Have worked with a CRM system will be an advantage.
• Ability to communicate verbally and in writing properly.
• Experience in the Retail Channel – dealing with Buyers.
• Experience in negotiating pricing with merchandisers.
• Have trained and shared knowledge with the Merchandiser’s Front Desk staff.
• Be a tough negotiator.