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Front Line Office Manager

  • Full Time
  • Gauteng, Midrand, South Africa
  • Market Related USD / Year
  • Salary: Market Related
  • Must be authorised to work in South Africa

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The ideal candidate will be an individual with a relevant tertiary qualification, matric mathematics and have managed and developed a team. They must be bilingual, have worked in a professional fast-paced environment in a service industry with multiple variables and sophisticated IT systems.

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The role of the coxswain is to ensure safe navigation through the waters for her team and assist them to accomplish a shared goal. The incumbent is in charge of steering their team around the obstacles while being aware of the wind and water currents as well as natural conditions that may have an impact on the boat’s movements. She strives to ensure teamwork within the crew and encourage trust, commitment, selflessness, honesty, and determination between all to excel the team mentally and physically.

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The Office Manager needs to manage, guide, support, and motivate our internal office sales staff to be able to provide exceptional customer service both internally and externally. Our Representatives in the field need to feel confident while they are dealing with our internal staff. The Sales Manager needs the assurance of knowing that the department is being capably looked after and that all relevant issues are dealt with expediently or escalated where help is required.

Foundational Concepts

  • Motivate the Internal Sales team
  • Be awake and firm enough to control the internal systems
  • Know the products – training will be provided.
  • Know the market & Internal Sale’s place within it
  • Provide an excellent level of service (internally and externally)
  • Be self-aware.